The Primary & Secondary Healthcare Department, Govt of Punjab, has introduced the CCS model, which stands for Comfort, Care and Services. This innovative approach aims to prioritize the well-being and satisfaction of patients by focusing on their comfort and providing exceptional services. The CCS model emphasizes a holistic approach to healthcare, ensuring that patients' physical, emotional, and psychological needs are met. Through this model, the hospital aims to create a healing environment where patients feel supported, heard, and cared for. By integrating comfort measures and personalized services into the standard care protocols, the hospital strives to enhance patient experiences and improve overall outcomes. The introduction of the CCS model represents a significant step towards patient-centered care and a commitment to delivering exceptional healthcare services.
